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EdX Course QA And Maintenance

EdX Course QA And Maintenance

Project Delivery

时间

2024 - 2026

标签

# Content Audit

# Workflow Design

# Course Upkeep

我的角色

Learning Design Associate

团队

Online team

工具

EdX, QA spreadsheet, recommendation tracking

受众

Learners in live EdX courses and internal course teams

时间

2024 - 2026

标签

# Content Audit

# Workflow Design

# Course Upkeep

我的角色

Learning Design Associate

团队

Online team

工具

EdX, QA spreadsheet, recommendation tracking

受众

Learners in live EdX courses and internal course teams

Maintaining learner-facing quality across legacy EdX courses

Maintaining learner-facing quality across legacy EdX courses

Supported the ongoing maintenance of live EdX courses across multiple disciplines by reviewing older course content, identifying outdated or inconsistent elements, and organizing updates into structured recommendations for the online team.

项目背景

These were already-launched courses that continued to be offered over time. As courses aged, small issues accumulated across content, links, dates, and structure, creating friction for both learners and course teams.

核心问题

Older content also needed updating, and without a systematic review process, these issues could create learner confusion.

设计过程

  • Reviewed live EdX courses for outdated content, broken links, and inaccurate dates

  • Identified issues that affected learner-facing clarity and course usability

  • Logged updates in a recommendation spreadsheet

  • Organized recommendations so the team could track, discuss, and act on them more systematically

  • Worked collaboratively with the online team to suggest changes and support follow-through

交付内容

  • Recommendation spreadsheet

  • QA spreadsheet

项目成果

Turned distributed maintenance issues into a clearer recommendation workflow, helping the online team address outdated content and reduce learner confusion across live EdX courses.

项目反思

This project reinforced that maintenance is also design work. Small inconsistencies in links, dates, and older content can have an outsized effect on learner experience, and systematic review helps protect clarity over time.

项目背景

These were already-launched courses that continued to be offered over time. As courses aged, small issues accumulated across content, links, dates, and structure, creating friction for both learners and course teams.

核心问题

Older content also needed updating, and without a systematic review process, these issues could create learner confusion.

设计过程

  • Reviewed live EdX courses for outdated content, broken links, and inaccurate dates

  • Identified issues that affected learner-facing clarity and course usability

  • Logged updates in a recommendation spreadsheet

  • Organized recommendations so the team could track, discuss, and act on them more systematically

  • Worked collaboratively with the online team to suggest changes and support follow-through

交付内容

  • Recommendation spreadsheet

  • QA spreadsheet

项目成果

Turned distributed maintenance issues into a clearer recommendation workflow, helping the online team address outdated content and reduce learner confusion across live EdX courses.

项目反思

This project reinforced that maintenance is also design work. Small inconsistencies in links, dates, and older content can have an outsized effect on learner experience, and systematic review helps protect clarity over time.

EdX Course QA And Maintenance

项目亮点

Maintaining learner-facing quality
QA and maintenance for live online courses
Turning distributed issues into actionable recommendations

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项目简介

项目背景

核心问题

设计过程

交付内容

项目成果

项目反思

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