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EdX Course QA And Maintenance

EdX Course QA And Maintenance

Project Delivery

Time

2024 - 2026

Tags

# Content Audit

# Workflow Design

# Course Upkeep

My role

Learning Design Associate

Team

Online team

Tools

EdX, QA spreadsheet, recommendation tracking

Audience

Learners in live EdX courses and internal course teams

Time

2024 - 2026

Tags

# Content Audit

# Workflow Design

# Course Upkeep

My role

Learning Design Associate

Team

Online team

Tools

EdX, QA spreadsheet, recommendation tracking

Audience

Learners in live EdX courses and internal course teams

Maintaining learner-facing quality across legacy EdX courses

Maintaining learner-facing quality across legacy EdX courses

Supported the ongoing maintenance of live EdX courses across multiple disciplines by reviewing older course content, identifying outdated or inconsistent elements, and organizing updates into structured recommendations for the online team.

Context

These were already-launched courses that continued to be offered over time. As courses aged, small issues accumulated across content, links, dates, and structure, creating friction for both learners and course teams.

Problem

Older content also needed updating, and without a systematic review process, these issues could create learner confusion.

Process

  • Reviewed live EdX courses for outdated content, broken links, and inaccurate dates

  • Identified issues that affected learner-facing clarity and course usability

  • Logged updates in a recommendation spreadsheet

  • Organized recommendations so the team could track, discuss, and act on them more systematically

  • Worked collaboratively with the online team to suggest changes and support follow-through

Deliverables

  • Recommendation spreadsheet

  • QA spreadsheet

Outcomes

Turned distributed maintenance issues into a clearer recommendation workflow, helping the online team address outdated content and reduce learner confusion across live EdX courses.

Reflection

This project reinforced that maintenance is also design work. Small inconsistencies in links, dates, and older content can have an outsized effect on learner experience, and systematic review helps protect clarity over time.

Context

These were already-launched courses that continued to be offered over time. As courses aged, small issues accumulated across content, links, dates, and structure, creating friction for both learners and course teams.

Problem

Older content also needed updating, and without a systematic review process, these issues could create learner confusion.

Process

  • Reviewed live EdX courses for outdated content, broken links, and inaccurate dates

  • Identified issues that affected learner-facing clarity and course usability

  • Logged updates in a recommendation spreadsheet

  • Organized recommendations so the team could track, discuss, and act on them more systematically

  • Worked collaboratively with the online team to suggest changes and support follow-through

Deliverables

  • Recommendation spreadsheet

  • QA spreadsheet

Outcomes

Turned distributed maintenance issues into a clearer recommendation workflow, helping the online team address outdated content and reduce learner confusion across live EdX courses.

Reflection

This project reinforced that maintenance is also design work. Small inconsistencies in links, dates, and older content can have an outsized effect on learner experience, and systematic review helps protect clarity over time.

EdX Course QA And Maintenance

What this project shows

Maintaining learner-facing quality
QA and maintenance for live online courses
Turning distributed issues into actionable recommendations

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Problem

Process

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